Shipping Policy

 

Thank you for visiting and shopping at medinacoffeecompany.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 Shipment processing time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery delays can occasionally occur, but we will provide you with the tracking numbers so you are able to monitor the delivery.

 

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

Medina Coffee Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages 

Medina Coffee Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

We currently do not ship International if you want more information please email: hello@medinacoffeecompany.com

 

Returns Policy

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.